Fay has been involved with YSS for the past eight years as a volunteer Appropriate Adult. Fay decided to become a Friend of YSS after being inspired by the important and active part YSS plays in helping a diverse range of people across Worcestershire, Shropshire, Hereford, Telford and Wrekin, and this also encourages her enthusiasm to promote the organisation at every available opportunity. A former broadcast journalist, Fay is now an independent ghost writer working from her home in rural Herefordshire.