We’re here to help through this difficult time. Our services are still operating across the West Mercia region and taking referrals from partner agencies. In line with government advice, those services which previously offered face-to-face or group support can now be accessed on line, by Facetime, Zoom or WhatsApp video where available, or by telephone to ensure the health and wellbeing of our staff and the wider community.

Our office is closed and calls to 01905 730780 are diverted to our information line. If you need non-urgent help and support, leave your contact details and we will call you back. Alternatively email [email protected]

If you are a Young Carer aged 7 to 25 please call 01905 619886. 

Outside of office hours please call 07623 516353.

Check for updates on Twitter and Facebook.

In an emergency please dial 999.

If you need Coronavirus related advice contact NHS online 111.

Look out for each other and be kind!

Catherine Kevis, CEO

General health advice and information

https://www.nhs.uk/conditions/coronavirus-covid-19/

https://www.cdc.gov/coronavirus/2019-ncov/prepare/get-your-household-ready-for-COVID-19.html

https://www.gov.uk/government/publications/covid-19-guidance-on-social-distancing-and-for-vulnerable-people/guidance-on-social-distancing-for-everyone-in-the-uk-and-protecting-older-people-and-vulnerable-adults

Advice for pregnant women and their families: https://www.rcog.org.uk/en/guidelines-research-services/guidelines/coronavirus-pregnancy/covid-19-virus-infection-and-pregnancy/

https://www.womensaid.org.uk/

Looking after your mental health 

https://www.bbc.co.uk/news/health-51873799

https://www.mhe-sme.org/covid-19/

https://www.mind.org.uk/information-support/coronavirus-and-your-wellbeing/

https://www.itv.com/news/central/2020-03-17/self-isolation-protecting-your-mental-health-during-the-coronavirus-outbreak/

https://www.mentalhealth.org.uk/publications/looking-after-your-mental-health-during-coronavirus-outbreak

Local council information and support

http://www.worcestershire.gov.uk/coronavirus

https://shropshire.gov.uk/coronavirus

https://herefordshire.gov.uk/coronavirus

https://www.warwickshire.gov.uk/information-coronavirus

Local charities and support organisations

Worcestershire Association of Carers: https://www.carersworcs.org.uk/ 

Citizen's Advice Worcester: https://cabwhabac.org.uk/

Turn to Us Shropshire: https://www.turn2us.org.uk/

Carers UK: https://www.carersuk.org/help-and-advice/health/looking-after-your-health/coronavirus-covid-19

A helpline for people who are self isolating in Malvern and surrounding area: https://www.communityaction.org.uk/stay-connected-help-line/

Worcester Community Trust: https://www.worcestercommunitytrust.org.uk

Financial advice and support

https://www.nationaldebtline.org/EW/factsheets/Pages/coronavirus-advice-and-support/help-and-advice.aspx

https://www.understandinguniversalcredit.gov.uk/

Support for young people

https://www.themix.org.uk/

https://youngminds.org.uk/blog/looking-after-your-mental-health-while-self-isolating/

www.childline.org.uk

Support for families 

Information and support for victims of domestic violence: www.hestia.org/brightsky

Advice and support for women: https://www.womensaid.org.uk/

Family/parenting support and advice: https://www.familylives.org.uk/how-we-can-help/for-professionals/ 

Literacy/reading support: https://literacytrust.org.uk/family-zone/

Online sports activities: https://www.sportspartnershiphw.co.uk/stay-active-at-home

Online learning resources: https://www.twinkl.co.uk/home-learning-hub?utm_source=twitter&utm_medium=social&utm_campaign=homelearninghub

Activities for 0 - 5 year olds: https://hungrylittleminds.campaign.gov.uk/

Teaching resources: https://www.kids.classroomsecrets.co.uk

Free, printable activity sheets: https://www.getselfhelp.co.uk/freedownloads2.htm#Worksheets_

Help on how to video call family and friends: https://www.bbc.co.uk/news/technology-51968122

Advice on working from home

https://www.itv.com/news/central/2020-03-17/self-isolation-protecting-your-mental-health-during-the-coronavirus-outbreak/

https://www.gov.uk/government/publications/covid-19-guidance-on-social-distancing-and-for-vulnerable-people/guidance-on-social-distancing-for-everyone-in-the-uk-and-protecting-older-people-and-vulnerable-adults

https://www.bbc.co.uk/news/business-51868894

https://mhfaengland.org/my-whole-self/

https://www.kids.classroomsecrets.co.uk

National charities' help lines 

Age UK 0800 678 1602
Asthma UK 0300 222 5800 
British Heart Foundation 0300 330 3311 
Diabetes UK 0345 123 2399 
Mind 0300 123 3393 
Scope 0808 800 3333 
The Silver Line 0800 470 8090
Carers UK 0808 808 7777
Citizen's Advice 03444 111 444