Our impact Why we measure impact Why we measure impact YSS has been making it happen since 1986 YSS measures impact to: Know what has changed as a result of our involvement and to understand the extent and intensity of the change Be able to benchmark and make comparisons Understand what works and what doesn’t work - learn and make improvements Test assumptions Evidence of value for money Be accountable We have developed bespoke management information systems to help us to effectively capture the work taking place and the impact it has, to show the difference we are making to people’s lives. We are able to produce comprehensive reports that not only give reassurance to those who fund our work around the quality and impact of the work delivered, but allow us to continuously improve and develop our services in order to achieve the best possible outcomes for those we support. Feedback from those we work with is vital in this process. This is obtained in a number of ways – both formally and informally - and used to drive improvements in services. Headline Achievements 2018/2019 Supported over 2,000 people per month Secured Shropshire Early help service funding until March 2021 Secured Appropriate Adult funding until Sept 2021 Secured Remember Veterans funding until March 2021 Secured Get Safe diversionary service funding Raised new funds for Worcestershire Young Carers from WorcestershireCommunity Foundation #iwill campaign Case study Ten years ago, Mike was convicted of burglary and robbery, for which he was sentenced to three years in prison. Upon release he gravitated back to his old friends and habits. Not knowing where or how to seek help and estranged from his family, Mike became increasingly isolated and lonely; he soon offended again and was back in prison. He was regularly using drugs and recognises now that this was an attempt to mask the pain and loss he had felt as a young adult. "I would like to share the experience that I've had with YSS. I applied to be met at the gate by YSS while in prison as I wanted help and support upon my release. a week before my release i received a visit from a member of YSS called Michelle. I was happy for the visit but wasn't sure what they could do for me of help me on my release as I had never experienced help on my release from prison before. I was met at the gate by Michelle and almost straight away she made me feel at ease and explained what YSS could offer me. I must say it was the best thing I've done because since I did all I have been given is help and support off my worker to better myself and my life and I cannot thank her enough for all the help and support she has given me." Mike, Meet and Mentor service user. For more information about our Meet and Mentor service, please see: www.yss.org.uk/meet-and-mentor Please click here to read testimonials and click here to read further case studies.